Terms of Service

1. Platform Overview

Shikshanest is a digital education marketplace that connects students, tutors, and institutes. We provide a platform to facilitate educational interactions but do not directly provide all services listed on the platform.

2. Eligibility

By using the platform, you confirm that you are at least 18 years old or using the platform under parental supervision. You agree to provide accurate and complete information during registration and usage.

3. User Responsibilities

• Provide accurate profile and contact details
• Use the platform only for lawful purposes
• Respect other users and avoid abusive behavior
• Not misuse or attempt to exploit the platform

4. Marketplace Nature

Shikshanest acts as a platform provider. Tutors and institutes may independently offer services. We do not guarantee the quality, outcomes, or results of third-party services listed on the platform.

5. Payments & Digital Goods

Certain features may require payments, including platform credits (Seeds) or digital services. All payments are processed securely via third-party payment gateways.

Digital goods once delivered may not be refundable, subject to our Refund Policy.

6. Refunds & Cancellations

Refunds are governed by our Refund Policy available on the website. By making a purchase, you agree to the terms outlined in that policy.

7. Prohibited Activities

• Fraudulent transactions or impersonation
• Spamming or unauthorized promotions
• Posting misleading or harmful content
• Attempting to hack or disrupt platform functionality

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious or abusive behavior.

9. Limitation of Liability

Famenest Softlab Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including disputes between students and tutors.

10. Intellectual Property

All platform content including branding, design, and technology belongs to Famenest Softlab Private Limited and may not be copied or reused without permission.

11. Policy Updates

We may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai, India.

13. Contact Us

For any queries regarding these Terms, contact us at:
support@shikshanest.com
Famenest Softlab Private Limited, Mumbai, India